Do’s and Don’ts of Addressing Water Damage to Carpets

The last thing you want to see is water damage occur in your home, especially when it affects carpeted areas. Unchecked water damage leads to mold, allowing spores to travel through the air, land on a fibrous surface and start to grow within as little as 24 to 48 hours. Prompt removal by a trusted water damage restoration company in Michigan is vital.

Here are some do’s and don’ts of handling water damage to carpets.

Do’s

When your carpets have been waterlogged, you need to address the situation promptly by finding the source of the water and drying out your carpeting sufficiently. Professional attention is often necessary.

Do:

  • Switch off the electricity before attempting to find the source of the water damage, especially in the case of flooding. Standing water could be hiding a live wire.
  • Try to identify the source of the water damage when safe to do so. If due to a leak or burst pipe, try to fix the problem first or call a plumber.
  • Block the source of the water if due to a rain storm. Use sandbags or boards until help arrives.
  • Remove excess water once you have stopped the source. Use towels and buckets to soak up or remove as much of the water as you can.
  • Open windows and switch on fans and humidifiers to allow for better circulation and elimination of moisture.
  • Contact a professional water damage restoration company like 1st Class. We can show up with the proper equipment to remove excess water, clean the area and properly dry it out – quickly.

DON’Ts

There are some things you should avoid when faced with water-damaged carpeting.

Don’t:

  • Simply clean up the water situation and neglect to properly dry the area. This is when mold can settle in and then you have a worsening problem on your hands.
  • Simply roll up area rugs after moisture damage and pack away in the basement without proper drying. Just because it’s not wall to wall carpeting doesn’t mean it can’t harbor mold and mildew, not to mention odors. Once out of sight, that wet rolled up rug will breed mold and spread it to other areas of the home.
  • Attempt water damaged carpet restoration on your own. Only professionals trained in water damage restoration should handle this job. Here at 1st Class, for example, we go the extra mile by removing all non-salvageable materials from the site, such as ruined carpet and padding.

Contact 1st Class Carpet Cleaning and Restoration

If your carpets have recently suffered water damage, don’t let the problem go. Call 1st Class Carpet Cleaning and Restoration right away at (248) 491-3088. Our technicians bring powerful pumps to extract the water from your carpets, rugs and drywall, backed by commercial strength systems that can extract water, whether due to a pipe leak, failed sump pump, or heavy rain. We then thoroughly dry the area to ensure no moisture is left behind that could cause mold.

Excellent
5.0
Patricia M.
2 weeks ago
We made an appointment from them for the second time, they always do a wonderful job cleaning the carpet. I could tell the difference of the smell when it’s cleaned. I’m so bad at names but they are very friendly and respectful with mask mandates due to I have littles ones. We will be a repeat customer.
Response from the owner:Thanks for the review we always try to deliver the best experience possible
Robert D.
5 months ago
The folks at 1st Class Carpet do a great job. The communication is great, they arrived on time, worked efficiently and did an awesome job. We have found our new “go to” carpet experts.
Response from the owner:Thanks you
Anna H.
12 months ago
Great company, carpet looks beautiful! Highly recommend.
Response from the owner:Thanks for the great review
Jay W.
1 year ago
Very professional, very friendly! We are more than satisfied and will always call them for carpet and upholstery cleaning!
Response from the owner:Thanks you for the great review we always appreciate them
Joey D.
1 year ago
Had some water come into the basement, so we reached out to 1st class to help us out. They responded quickly, coming out and effectively steaming and cleaning, drying the affected areas. Even carrying out our old wet padding to the curb for us and cleaning additional flooring in our home. They were informative and affordable and took care of everything we needed.
Photo from customer reviewPhoto from customer review
Response from the owner:Glad we could help thanks for the review
Jill T.
2 years ago
Just used 1st class for our carpet cleaning. Glad we did!!. Personable, prompt, professional and did a fabulous job. Do not hesitate to call this company. Ginny and Claude treated us like family members. GREAT EXPERIENCE IN A WORLD OF HO HUM.
Photo from customer review
Response from the owner:Thanks for the review
Kathryn J.
2 years ago
Excellent results and my rugs were dirty! Very experienced,, knowledgeable and helpful owners/cleaners!! Could not be happier!
Response from the owner:Thanks for the review
Lori G.
2 years ago
I have used 1st Class for both a commercial building and our home. Both experiences were great! I thought our carpet at home was past the point of no return, but they did an amazing job. Pet stains and heavy traffic areas look so great. They are super responsive and timely. A great local small business! I would highly recommend.
Response from the owner:We appreciate the review
Cherie M.
2 years ago
Great company, great owners. They always do a thorough carpet cleaning.
Response from the owner:Thanks you for the great review we always appreciate them
Dawn B.
2 years ago
Excellent service. They really know there stuff when it comes to cleaning carpet and couches. Friendly staff. Very reasonable prices. Thank you.
Response from the owner:Thanks you for the great review we always appreciate them
Sarah C.
3 years ago
I could not be happier with our cleaning service from 1st Class! From my first call, Ginny worked with me to optimize the timing of our cleaning with other work being done, and all communication from there was clear and thorough. Claude and Ginny are genuinely nice people and were a pleasure to work with during the cleaning. They clearly know their stuff and stand behind their work. Results were my formerly bedraggled 9 year old carpets looking brand new and a company I will definitely use again and recommend to others.
Response from the owner:Thanks for the kind review
Sue G.
3 years ago
This Company did a fantastic job on our 30+ year old carpet that just won't wear out! While we were moving furniture back afterward, I noticed a strip in a traffic area that didn't look quite right. When I contacted them, they were back out within a few hours and promptly took care of the issue!
Response from the owner:Thanks for the review
michele G.
3 years ago
Awesome company, my furniture looks amazing. They were clean and professional. Also, on time and went right to work!
Response from the owner:Thanks for the review
Sneha P.
3 years ago
I saw their google reviews and called them for carpet cleaning. Very professional and the best carpet cleaners I have ever had and very reasonable prices. 😊😊😊
Response from the owner:Thanks we appreciate the review
Christine L.
3 years ago
Very professional, polite, the carpets looked and smelled wonderful!
Response from the owner:Thanks you for the great review we always appreciate them
Tina S.
3 years ago
I called him on Saturday to clean my couch and my chair and they came out on Sunday and did an awesome job. I will be using this company again
Response from the owner:Thanks you for the great review we always appreciate them
Grace S.
3 years ago
This company is amazing! I highly recommend them! They were on time and super friendly and did an amazing job! Great experience!
Response from the owner:Thanks you for the great review we always appreciate them
J. A.
3 years ago
Team just left moments ago after carpet cleaning. House looks much better already. They got out stuck on stains. Highly recommend them. After using others, they are now our go to carpet cleaning crew.
Response from the owner:Thanks we try to make every experience 1stclass
Heather S.
3 years ago
Are use this company for air duct and dryer vent cleaning services. The team was extremely professional and courteous and informed me of any concerns with my events. I was very happy with the quality of the service and the duration.
Response from the owner:Thanks for using our company and it was a pleasure to meet you and your husband!
Lindsay G.
4 years ago
1st Class is exceptional. Extremely responsive, courteous, thorough and on time. Definitely recommend! THANK YOU!
Caitlin S.
4 years ago
Wow 1st class is their name for a reason. I had the vent cleaning, carpet cleaning and upholstery cleaning services done today. They did such a thorough job in 2.5 hours for a 2500 sqft house, very nice owners (husband/wife) team that show up and WORK. Very satisfied.
Response from the owner:Thanks you for the great review we always appreciate them
Chris J.
4 years ago
Hung up the phone and they were at our front door in minutes. Toilet leaking all over wet carpet.
Response from the owner:Thanks you for the great review we always appreciate them
Kyle O.
5 years ago
My 2 dogs got skunked last night. We cleaned up everything we could ourselves but our main rug i couldnt get the smell out. I called 1st class and HANDS DOWN the FASTEST SERVICE IVE EVER GOTTEN. Lucky for me they live down the road and were here at my house 15 mins later. Totally professional, got rid of the smell and so understanding and helpful.

Im passing there information on to all my neighbors and friends because you dont get service like they provide anywhere else!!!

Thanks again for everything!!!!
Response from the owner:Thanks for the review we pride ourselves in customer service
Dorothy M.
6 years ago
Would recommend this company. On time and courteous. Excellent job on my carpet which was extremely dirty looks great now.
Response from the owner:Thank you Dorothy for your kind words!
Laura Y.
6 years ago
They were fabulous! They were early and got some nasty stuff out. Thank you so much.
Response from the owner:Thank you!
Tom T.
6 years ago
We have a carpet that was the best quality at the time, but is 30 years old. It had so many stains, I was sure they were permanent. The owners showed up with state of the art equipment and 'steam' cleaned, not hot water clean, and got almost every stain and mark out of this old carpet. It honestly looks like new. The only stain remaining was because it was actual wood stain and you have to replace the carpet with that much damage. The steam allows you to walk on the carpet in 6 hours instead of the usual 24. We are selling this house and the carpet was the only sore spot, but not anymore. I will recommend this company to family and friends with a clear conscience.
Response from the owner:Thank you Tom for wonderful review!
Carla P.
6 years ago
On time. Easy to contact and schedule appointment. The carpet looks great!
Response from the owner:Wonderful to hear!
Kim Willemsen L.
6 years ago
Very professional. Did a great job. They are the only carpet cleaning company I use.
Response from the owner:Thank you for the feedback!
Ann I.
6 years ago
Absolutely awesome experience! I needed anti-microbial cleaning for a guest coming with severe allergies. They arrived promptly, were fast and efficient and I’ll recommend them all day long.
Response from the owner:Thank you so much for sharing your experience and we are happy to serve you!
Dawn B.
6 years ago
Excellent, thorough duct and carpet cleaning. Will definitely use them again!
Response from the owner:Great to hear!
El C.
7 years ago
Did a first-class job on time and very professional. No pricing games just a good honest job at a good fair price.
Response from the owner:Thanks!
Chinmaya J.
7 years ago
Claude was a great guy and too informative. He explained me of every bit of the services that he was doing. I would definitely try him all the time and would recommend him :-)
Response from the owner:This is terrific to hear and thank you for your feedback!