Testimonials

Our customers can’t believe how clean their carpets and upholstery are! 


“We have worked with 1st Class Service, Inc. for over fifteen years.  Claude and his crew are professional, trustworthy and efficient, gaining high praise from many customers throughout our long working relationship.  We look forward to continuing our working relationship in the future with 1st Class Service, Inc.”

Best regards,
ELITE CONTRACTORS, INC.
Mark I. Williams, Sr.
President


“As a manager of seven Class-A commercial office buildings in Metro Detroit, it is essential for me to maintain a clean and safe environment for our tenants and visitors. I have relied on 1st Class Carpet Cleaning & Restoration for more than three years for cleaning all the high-traffic hallway carpets, difficult stains inside tenant suites, and for emergency cleanup after water leaks.  When other companies failed to get our carpets clean, 1st Class was able to make them like new again.  Now, they are the only carpet cleaning/restoration company that I call. “

Sincerely,
Michael Curlett
Property Manager
JFK Investment Company, LLC.


“The first thing that comes to mind about 1st Class Carpet and the staff there is reliability, convenience and professionalism! Claude and his staff always go above and beyond to work with our crazy business schedule. With running a banquet facility, there are many times that you need immediate service after a weekend full of events and Claude and his staff are just the people to call. They will rearrange their schedule to accommodate your needs and do it with a smile. Not to mention the quality of service and knowledge that Claude and his staff have. There have been many times that we have had unknown stains and Claude knows just the right solution and tools for the job. I can’t say enough about this company and staff and I highly recommend 1st Class Carpet for any work or home carpet needs.”

Andrea
One Under Bar and Banquet


“Very professional and did a great job. Was on time and did exactly what they agreed to and did a real great job in removing some spots that a previous company could not remove.”

– Sheldon A., West Bloomfield MI


“I am very pleased with the carpet cleaning job performed by Claude. He called prior to his visit to confirm the appt. and arrived on time and ready to work. I’ve used two other companies in the past and I thought they did a good job…wow, was I mistaken! I plan on having my ducts cleaned in the near future!!!!”

– Kelley E., Farmington MI


“I was extremely happy with the professionalism and expertise of this business. They did a fabulous job on my carpets and chairs. They arrived the day after I called and they did the job quickly. This is a friendly and professional business. I will hire them again and I highly recommend them for carpet and upholstery cleaning.”

– Cindy B., Livonia MI


“Excellent job! My carpet takes a beating from my 5 animals; a cleaning was long overdue. I’m so happy with the finished look and the fresh smell. The cleaning chemicals are pet safe too! Which is a must for me 🙂 I will be getting my carpet cleaned from this company again.”

– Kelly B., Southfield MI


“You’ll just be amazed with the technology. We had 3 bedrooms, a hallway and a living room cleaned and it took less than an hour. The carpet in all areas was cleaned thoroughly and they were dirty. I wouldn’t use any other carpet cleaning company in the future.”

– Kathryn H., Dearborn Heights MI


“They handled the entire process in a very professional manner. They called me right away when I sent the request in, quoted a fair price and called ahead on the morning of the job. My carpets look wonderful and we are very appreciative of a job well done!”

– Deborah D., Northville MI


“Excellent communication with us. We felt comfortable that they were giving attention to the best cleaning method for our sectional sofa. Excellent cleaning job. The sofa looks much brighter and vibrant. A good experience all around.”

– Gary P., Farmington MI

Excellent
5.0
Excellent results and my rugs were dirty! Very experienced,, knowledgeable and helpful owners/cleaners!! Could not be happier!
I have used 1st Class for both a commercial building and our home. Both experiences were great! I thought our carpet at home was past the point of no return, but they did an amazing job. Pet stains and heavy traffic areas look so great. They are super responsive and timely. A great local small business! I would highly recommend.
Response from the owner: We appreciate the review
Great company, great owners. They always do a thorough carpet cleaning.
Excellent service. They really know there stuff when it comes to cleaning carpet and couches. Friendly staff. Very reasonable prices. Thank you.
Ginny and Claude came on short notice. They did a great job.
I could not be happier with our cleaning service from 1st Class! From my first call, Ginny worked with me to optimize the timing of our cleaning with other work being done, and all communication from there was clear and thorough. Claude and Ginny are genuinely nice people and were a pleasure to work with during the cleaning. They clearly know their stuff and stand behind their work. Results were my formerly bedraggled 9 year old carpets looking brand new and a company I will definitely use again and recommend to others.
This Company did a fantastic job on our 30+ year old carpet that just won't wear out! While we were moving furniture back afterward, I noticed a strip in a traffic area that didn't look quite right. When I contacted them, they were back out within a few hours and promptly took care of the issue!
Response from the owner: Thanks for the review
Awesome company, my furniture looks amazing. They were clean and professional. Also, on time and went right to work!
Response from the owner: Thanks for the review
I saw their google reviews and called them for carpet cleaning. Very professional and the best carpet cleaners I have ever had and very reasonable prices. 😊😊😊
Response from the owner: Thanks we appreciate the review
Very professional, polite, the carpets looked and smelled wonderful!
I called him on Saturday to clean my couch and my chair and they came out on Sunday and did an awesome job. I will be using this company again
This company is amazing! I highly recommend them! They were on time and super friendly and did an amazing job! Great experience!
Team just left moments ago after carpet cleaning. House looks much better already. They got out stuck on stains. Highly recommend them. After using others, they are now our go to carpet cleaning crew.
Response from the owner: Thanks we try to make every experience 1stclass
Are use this company for air duct and dryer vent cleaning services. The team was extremely professional and courteous and informed me of any concerns with my events. I was very happy with the quality of the service and the duration.
Response from the owner: Thanks for using our company and it was a pleasure to meet you and your husband!
1st Class is exceptional. Extremely responsive, courteous, thorough and on time. Definitely recommend! THANK YOU!
Wow 1st class is their name for a reason. I had the vent cleaning, carpet cleaning and upholstery cleaning services done today. They did such a thorough job in 2.5 hours for a 2500 sqft house, very nice owners (husband/wife) team that show up and WORK. Very satisfied.
Hung up the phone and they were at our front door in minutes. Toilet leaking all over wet carpet.
My 2 dogs got skunked last night. We cleaned up everything we could ourselves but our main rug i couldnt get the smell out. I called 1st class and HANDS DOWN the FASTEST SERVICE IVE EVER GOTTEN. Lucky for me they live down the road and were here at my house 15 mins later. Totally professional, got rid of the smell and so understanding and helpful.Im passing there information on to all my neighbors and friends because you dont get service like they provide anywhere else!!!Thanks again for everything!!!!
Response from the owner: Thanks for the review we pride ourselves in customer service
Would recommend this company. On time and courteous. Excellent job on my carpet which was extremely dirty looks great now.
Response from the owner: Thank you Dorothy for your kind words!
They were fabulous! They were early and got some nasty stuff out. Thank you so much.
Response from the owner: Thank you!
On time. Easy to contact and schedule appointment. The carpet looks great!
Response from the owner: Wonderful to hear!
Very professional. Did a great job. They are the only carpet cleaning company I use.
Response from the owner: Thank you for the feedback!
Absolutely awesome experience! I needed anti-microbial cleaning for a guest coming with severe allergies. They arrived promptly, were fast and efficient and I’ll recommend them all day long.
Response from the owner: Thank you so much for sharing your experience and we are happy to serve you!
Excellent, thorough duct and carpet cleaning. Will definitely use them again!
Response from the owner: Great to hear!
Did a first-class job on time and very professional. No pricing games just a good honest job at a good fair price.
Response from the owner: Thanks!
Claude was a great guy and too informative. He explained me of every bit of the services that he was doing. I would definitely try him all the time and would recommend him :-)
Response from the owner: This is terrific to hear and thank you for your feedback!
After our crawlspace flooded due to a frozen pipe, we could not have asked for a better experience or better service than what Claude provided. One of the perks of a small town and local business - we called in the later evening hours on a weeknight, expecting to get voicemail and/or be told we would have to wait a couple days, but Claude was there with a pump within 20 minutes! A good 2-3 feet of water was pumped and gone by the next morning allowing us to quickly get our pipe fixed and boiler up and running so we could heat our house. Claude brought a blower over, checked in with us regularly, and finalized his part by spraying to prevent mold. Friendly, knowledgeable, and more than fair in pricing. We highly recommend this local small business!
They are the best .fast and professionalTotally would recommend.
Very knowledgeable and arrived right on time. Happy with cleaning and would highly recommend. Plan to use again.
1st class carpet cleaning lives up to its name! Great work and left us with clean carpet and furniture that we thought needed to be replaced! All at affordable pricing and friendly service.
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