Terms of Service

Last updated: February, 2020

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://1stclasscarpetcleaningservices.com/ website (the “Service”) operated by 1st Class Carpet Cleaning & Restoration Services (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of 1st Class Carpet Cleaning & Restoration Services and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by 1st Class Carpet Cleaning & Restoration Services.

1st Class Carpet Cleaning & Restoration Services has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that 1st Class Carpet Cleaning & Restoration Services shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Excellent
5.0
Lori G.
I have used 1st Class for both a commercial building and our home. Both experiences were great! I thought our carpet at home was past the point of no return, but they did an amazing job. Pet stains and heavy traffic areas look so great. They are super responsive and timely. A great local small business! I would highly recommend.
Response from the owner: We appreciate the review
Cherie M.
Great company, great owners. They always do a thorough carpet cleaning.
Dawn M.
Excellent service. They really know there stuff when it comes to cleaning carpet and couches. Friendly staff. Very reasonable prices. Thank you.
Karen W.
Ginny and Claude came on short notice. They did a great job.
Sarah C.
I could not be happier with our cleaning service from 1st Class! From my first call, Ginny worked with me to optimize the timing of our cleaning with other work being done, and all communication from there was clear and thorough. Claude and Ginny are genuinely nice people and were a pleasure to work with during the cleaning. They clearly know their stuff and stand behind their work. Results were my formerly bedraggled 9 year old carpets looking brand new and a company I will definitely use again and recommend to others.
Sue G.
This Company did a fantastic job on our 30+ year old carpet that just won't wear out! While we were moving furniture back afterward, I noticed a strip in a traffic area that didn't look quite right. When I contacted them, they were back out within a few hours and promptly took care of the issue!
Response from the owner: Thanks for the review
michele G.
Awesome company, my furniture looks amazing. They were clean and professional. Also, on time and went right to work!
Response from the owner: Thanks for the review
Sneha P.
I saw their google reviews and called them for carpet cleaning. Very professional and the best carpet cleaners I have ever had and very reasonable prices. 😊😊😊
Response from the owner: Thanks we appreciate the review
Christine L.
Very professional, polite, the carpets looked and smelled wonderful!
Tina S.
I called him on Saturday to clean my couch and my chair and they came out on Sunday and did an awesome job. I will be using this company again
Grace S.
This company is amazing! I highly recommend them! They were on time and super friendly and did an amazing job! Great experience!
J. A.
Team just left moments ago after carpet cleaning. House looks much better already. They got out stuck on stains. Highly recommend them. After using others, they are now our go to carpet cleaning crew.
Response from the owner: Thanks we try to make every experience 1stclass
Heather S.
Are use this company for air duct and dryer vent cleaning services. The team was extremely professional and courteous and informed me of any concerns with my events. I was very happy with the quality of the service and the duration.
Response from the owner: Thanks for using our company and it was a pleasure to meet you and your husband!
Lindsay G.
1st Class is exceptional. Extremely responsive, courteous, thorough and on time. Definitely recommend! THANK YOU!
Caitlin S.
Wow 1st class is their name for a reason. I had the vent cleaning, carpet cleaning and upholstery cleaning services done today. They did such a thorough job in 2.5 hours for a 2500 sqft house, very nice owners (husband/wife) team that show up and WORK. Very satisfied.
Chris J.
Hung up the phone and they were at our front door in minutes. Toilet leaking all over wet carpet.
Kyle O.
My 2 dogs got skunked last night. We cleaned up everything we could ourselves but our main rug i couldnt get the smell out. I called 1st class and HANDS DOWN the FASTEST SERVICE IVE EVER GOTTEN. Lucky for me they live down the road and were here at my house 15 mins later. Totally professional, got rid of the smell and so understanding and helpful.Im passing there information on to all my neighbors and friends because you dont get service like they provide anywhere else!!!Thanks again for everything!!!!
Response from the owner: Thanks for the review we pride ourselves in customer service
Dorothy M.
Would recommend this company. On time and courteous. Excellent job on my carpet which was extremely dirty looks great now.
Response from the owner: Thank you Dorothy for your kind words!
Laura Y.
They were fabulous! They were early and got some nasty stuff out. Thank you so much.
Response from the owner: Thank you!
Tom T.
We have a carpet that was the best quality at the time, but is 30 years old. It had so many stains, I was sure they were permanent. The owners showed up with state of the art equipment and 'steam' cleaned, not hot water clean, and got almost every stain and mark out of this old carpet. It honestly looks like new. The only stain remaining was because it was actual wood stain and you have to replace the carpet with that much damage. The steam allows you to walk on the carpet in 6 hours instead of the usual 24. We are selling this house and the carpet was the only sore spot, but not anymore. I will recommend this company to family and friends with a clear conscience.
Response from the owner: Thank you Tom for wonderful review!
Carla P.
On time. Easy to contact and schedule appointment. The carpet looks great!
Response from the owner: Wonderful to hear!
Kim Willemsen L.
Very professional. Did a great job. They are the only carpet cleaning company I use.
Response from the owner: Thank you for the feedback!
Ann I.
Absolutely awesome experience! I needed anti-microbial cleaning for a guest coming with severe allergies. They arrived promptly, were fast and efficient and I’ll recommend them all day long.
Response from the owner: Thank you so much for sharing your experience and we are happy to serve you!
Dawn B.
Excellent, thorough duct and carpet cleaning. Will definitely use them again!
Response from the owner: Great to hear!
El C.
Did a first-class job on time and very professional. No pricing games just a good honest job at a good fair price.
Response from the owner: Thanks!
Chinmaya J.
Claude was a great guy and too informative. He explained me of every bit of the services that he was doing. I would definitely try him all the time and would recommend him :-)
Response from the owner: This is terrific to hear and thank you for your feedback!
Jessica L.
After our crawlspace flooded due to a frozen pipe, we could not have asked for a better experience or better service than what Claude provided. One of the perks of a small town and local business - we called in the later evening hours on a weeknight, expecting to get voicemail and/or be told we would have to wait a couple days, but Claude was there with a pump within 20 minutes! A good 2-3 feet of water was pumped and gone by the next morning allowing us to quickly get our pipe fixed and boiler up and running so we could heat our house. Claude brought a blower over, checked in with us regularly, and finalized his part by spraying to prevent mold. Friendly, knowledgeable, and more than fair in pricing. We highly recommend this local small business!
Cid C.
They are the best .fast and professionalTotally would recommend.
James B.
Very knowledgeable and arrived right on time. Happy with cleaning and would highly recommend. Plan to use again.
Robert P.
1st class carpet cleaning lives up to its name! Great work and left us with clean carpet and furniture that we thought needed to be replaced! All at affordable pricing and friendly service.
Tina B.
These gentlemen were very professional! They really know their craft!
Kate B.
Excellent service and quality work and did two of our rugs for free!!
Karen W.
Very professional, attention to detail and customer service oriented. Recommend this company highly.
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