Carpet Cleaning FAQs

Carpet Cleaning FAQs

Here at 1st Class Carpet Cleaning and Restoration, we get a lot of questions on a regular basis about carpet cleaning, as well as other aspects of our business such as tile and grout cleaning and water damage restoration. We thought we would compile some of them here to help answer your questions and concerns.

How soon can I walk on my carpet after cleaning?

Right after cleaning but we recommend waiting the full dry time if you can.

How long does it take to dry?

Our machines can dry your carpets within six to eight hours.

What system do you use?

We use the Butler System built into our vans, which uses a V-8 motor for power. This ensures a steady stream of power keeping the water temperature at a consistent 200 degrees Fahrenheit with optimal suction.

Will the padding or sub-floor get wet?

No. Our powerful system uses a deep-cleaning fiber rinse that extracts the cleaning solution and dirt in one step. That ensures your carpets get as clean as possible while allowing the padding and sub-floor to remain dry.

I’ve heard water ruins carpets. Is this true?

No. What hurts carpet is poor-quality machinery that fails to remove enough of the water so that the carpet can dry properly.

Why is professional cleaning important?

Vacuuming doesn’t get out all the dirt and spots on your carpet. In fact, it only gets off the first layer. Professional carpet cleaning goes deep down into the fibers, resulting in a true clean that removes dirt, allergens and more. Renting a machine at the home improvement store won’t work either. Those systems are simply not powerful enough to have enough benefit.

How can I ensure my new carpet warranty stays intact?

  1. Vacuum frequently
  2. Clean spills immediately
  3. Schedule regular professional carpet cleanings

Will the cleaning solution you use hurt my children or pets?

No. Our basic cleaning solution is similar to a mild laundry detergent. We recommend keeping kids and pets off the wet carpet until it dries, though.

Must I be home while my carpet is getting cleaned?

No. Our cleaning technicians are trained professionals you can trust. That said, we recommend someone is home before we start cleaning to go over any specific requirements or areas of concern regarding your carpet’s care.

What is the best time of the year to clean my carpet if we are concerned about fleas from our pets?

Fall or winter after the first frost is the ideal time to clean for fleas.

What are the top three reasons to clean my carpet regularly?

Durability, appearance, and to ensure good indoor air quality.

Why should I choose your company over others?

Here at 1st Class, we offer a 48-hour guarantee, backed by licensed, insured, and bonded technicians.

Contact 1st Class Carpet Cleaning and Restoration Services

If you don’t see your question here and would like to know more about carpet cleaning in New Hudson MI and surrounding areas, don’t hesitate to call us at (248) 491-3088.